SnapHOA - Degraded Performance

Incident Report for Action Property Management

Resolved

The issue affecting SnapHOA has been resolved. Our team has confirmed through monitoring that features tied to CINC, such as accounting information, are operating normally again in SnapHOA - Management and the Resident Portal.

If you experience any further issues, please use the Contact Support Link at https://linktree.actionlife.com to receive additional assistance.

Thank you for your patience.
Posted Oct 27, 2026 - 09:59 PDT

Update

CINC continues to report a service disruption, and features tied to CINC, such as accounting information, are still experiencing degraded performance in SnapHOA - Management and the Resident Portal. CINC has not yet shared new information or reported that the issue has been resolved.

We are continuing to monitor CINC's status page and will provide another update when CINC shares new information or reports that the issue has been resolved. If this is not resolved by the end of the day, we will send another update tomorrow.

Thank you for your patience.
Posted Oct 26, 2026 - 16:05 PDT

Monitoring

We are aware of an issue affecting SnapHOA. CINC is currently reporting a service disruption, and features tied to CINC, such as accounting information, are experiencing degraded performance. You may see slow response times or errors in SnapHOA - Management and the Resident Portal.

We are monitoring CINC's status page and will provide an update when CINC shares new information or reports that the issue has been resolved.

Thank you for your patience.
Posted Oct 26, 2026 - 11:14 PDT
This incident affected: SnapHOA (Management App, Resident/Board Portal).