We are pleased to say the move to the new Data Center is complete!
All major systems are up and operational, this includes VPN, VDI and the Shared Drives. Should you still have connectivity issues to these systems, please restart your device.
Some systems may still be partially impacted, we are working diligently to bring back all features.
Thank you for your patience!
Posted Mar 29, 2025 - 10:23 PDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 28, 2025 - 19:00 PDT
Scheduled
March 28 @ 7pm, through Sunday, March 30, we will be migrating to a new Data Center—a move that will strengthen our infrastructure and support future expansion.
During this transition, some systems may be temporarily offline or experience degraded performance throughout the weekend. We appreciate your patience as we make these improvements to enhance reliability and efficiency.
Impacted Systems: • Legacy Personal Action List (alist.actionlife.com) will be unavailable • Satellite Office/Corporate Office WiFi will be unavailable • Satellite Office/Corporate Office Printing will be unavailable • Shared Drives (H/R/T) will be unavailable • VDI will be unavailable • VPN will be unavailable
Partially Impacted Systems: • SnapHOA – Management App o Association > Documents > Board Members/Homeowners/Tenants will be unavailable o Violation/Architectural letters from Jenark will be unavailable o Unit > Accounting > Statements will be unavailable • SnapHOA – Resident Portal o My Community > Documents will be unavailable o Accounting > Statements will be unavailable • SnapHOA – Board Portal o Documents will be unavailable