Investigating - We are currently aware of an issue affecting the Packages feature in SnapHOA – Management. At this time, filtering selections are not displaying correctly in the package log, and the CSV export is not aligning with the package log table view.
Our team is actively investigating and working to resolve the issue. We’ll provide an update as soon as more information is available.
Thank you for your patience and understanding.
Jul 02, 2025 - 14:47 PDT
Our team is actively investigating and working to resolve the issue. We’ll provide an update as soon as more information is available.
Thank you for your patience and understanding.
Jul 02, 2025 - 14:47 PDT
About This Site
This Action and SnapHOA Technology Department will utilize this page to provide updates on any issues or planned outages that might affect Team Members and Residents. Please check back to this page often to receive regular updates.
If you are experiencing issues with any application, please check below to see if that program is listed as currently being affected. If it's not listed as Operational, that means that we are aware that there is an issue and we are actively working to resolve the issue and any updates we have will be provided through this site.
Databases (Sql)
Operational
Exchange 365 (Email)
Operational
File Server
Operational
H Drive
Operational
R Drive
Operational
T Drive
Operational
User Files
?
Operational
Sharepoint
Operational
SnapHOA
Partial Outage
Action List
Operational
Desktop (Architectural/Violations)
Operational
Management App
Partial Outage
Mobile App
Operational
Resident/Board Portal
Operational
Satellite/Corporate Office
Operational
Wifi
?
Operational
Internet
Operational
Printing
Operational
VDI
Operational
VPN
?
Operational
WordPress
Operational
AWS
Operational
AWS ec2-us-west-1
Operational
AWS s3-us-west-1
Operational
AWS ec2-us-west-2
Operational
Jira
Operational
Jira Service Management Jira Service Management Email Requests
Operational
Jira Service Management Automation for Jira
Operational
Jira Service Management Authentication and User Management
Operational
Jira Service Management Service Portal
Operational
Twilio SendGrid
Degraded Performance
SendGrid API
Operational
SendGrid API v2
Operational
SendGrid API v3
Operational
SendGrid Email Activity
Operational
SendGrid Event Webhook
Operational
SendGrid Parse API
Operational
Twilio REST API
Operational
Twilio SMS
Degraded Performance
Twilio SMS Long Code, North America
Operational
Zoom
Operational
Zoom Zoom Chat
Operational
Zoom Zoom Meetings
Operational
Zoom Webhooks
Operational
Zoom Zoom Phone
Operational
Zoom Calling (Inbound/Outbound)
Operational
Zoom SMS/MMS (Inbound/Outbound)
Operational
Archived
Operational
GRID
Operational
Jenark
Operational
Confluence Search
Operational
Confluence View Content
Operational
CodeTwo Outlook add-ins
Operational
CodeTwo Signature adding (rules processing)
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.